Shipping Policy

We aim to deliver your orders safely and on time. Please review the details below:

1. Order Processing

• Orders are processed within 1–3 business days after confirmation.
• Orders placed on weekends or holidays will be processed on the next working day.

2. Shipping Timeline

• Standard delivery usually takes 3–7 business days, depending on your location.
• Delivery timelines may vary during peak seasons, festivals, or due to unforeseen delays.

3. Shipping Charges

• Shipping charges, if applicable, will be calculated and displayed at checkout.
• Free shipping may be offered on select orders or promotions.

4. Order Tracking

• Once your order is shipped, tracking details will be shared via email or SMS.
• You can track your shipment using the provided tracking link.

5. Delivery

• Please ensure that the shipping address and contact details are accurate.
• If delivery attempts fail due to incorrect information or unavailability, re-shipping charges may apply.

6. Delays & Issues

• While we strive to meet delivery timelines, delays may occur due to courier issues, weather conditions, or other external factors.
• In such cases, we appreciate your patience and understanding.

7. Damaged or Tampered Packages

• If the package appears damaged or tampered with at the time of delivery, do not accept it.
• Contact customer support immediately for assistance.

For any shipping-related queries, reach out to anjori@oliveandlime.co.